Shipping Policy
Shipping Policy
Thank you for shopping with Cavaunory. We know you are looking forward to receiving your home décor pieces, storage items, and everyday organizing essentials, so this Shipping Policy explains how order processing, delivery, tracking, and shipping-related issues are handled.
1. Order Processing
Once your order is placed, our team will begin preparing it as soon as possible.
Most orders require up to 3 business days for order verification, packing, quality review, and handoff to our shipping partners.
Orders placed on weekends or holidays will usually begin processing on the next business day. Weekend orders are typically dispatched the following Monday.
2. Shipping Time and Fees
Standard worldwide delivery usually takes 10–20 business days after the order has been processed and shipped.
Cavaunory charges a flat shipping fee of $5.99 USD per order.
Shipping times are estimates and may vary depending on the destination country, carrier availability, customs clearance, holidays, and other circumstances outside our control.
3. Possible Shipping Delays
Delivery may occasionally be affected by external factors such as customs inspections, carrier disruptions, weather conditions, public holidays, local delivery volume, or transportation delays.
If a delay occurs, we appreciate your patience while the carrier continues processing your package.
4. Tracking Your Order
After your order has shipped, you will receive a Shipping Confirmation email containing your tracking number.
You can track your package at:
Please note that tracking information may take a few days to become active after the tracking number is issued.
5. Partial Shipments
If your order contains multiple home décor products, storage items, or accessories, they may arrive in separate packages.
This may happen because items are shipped from different warehouses or fulfillment locations to help deliver your order more efficiently.
Each shipment will have its own tracking number when shipped separately.
6. Making Changes to Your Order
If you need to update your shipping address, change contact details, or adjust items such as size, color, style, or quantity, please contact us quickly.
Change requests must be submitted within 12 hours of placing your order.
Please email us at support@cavaunory.com and include:
Your order number and the email address used to place the order
A clear description of the change you would like to make
We will do our best to assist, but changes cannot be guaranteed once the order has entered processing or fulfillment.
7. Missed Deliveries
If the courier is unable to deliver your package, a delivery notice may be left and the package may be held at your local post office or carrier pickup location.
Please contact your local delivery provider first and provide your tracking number for assistance.
Cavaunory is not responsible for packages returned or delayed due to incorrect shipping information, incomplete addresses, failed delivery attempts, or failure to collect a package on time.
8. If Shipping Takes Longer Than Expected
If your order is taking longer than expected, please follow these steps:
First, check your tracking information. If there has been an update within the last 7 days, your package is usually still moving normally.
If there have been no tracking updates for more than 7 days, please contact us at support@cavaunory.com with your order number and order email so we can assist you.
9. Lost or Stolen Packages
If your package is officially confirmed as lost in transit by the carrier, Cavaunory will send a replacement at no additional cost.
Packages marked as “Delivered” but reported missing are not covered. Please check with neighbors, household members, front desk staff, building management, or your local delivery carrier first.
Our shipping responsibility ends once the tracking information confirms successful delivery.
10. Shipping Origins and Destinations
Cavaunory ships globally.
In rare cases, if we are unable to deliver to your country or region, we will notify you as soon as possible.
Orders may ship from fulfillment facilities in the United States, Canada, Australia, or the EU, or directly from trusted manufacturing partners to help maintain product quality, availability, and competitive pricing.
11. Important Notices
Shipping estimates are approximate and are not guaranteed. Delays caused by customs, carriers, weather, holidays, or other factors outside our control are not the responsibility of Cavaunory.
Customs fees, import duties, taxes, or other local charges are the responsibility of the buyer and are not included in the product price or shipping fee.
Customers are responsible for providing a complete and accurate shipping address at checkout. Cavaunory is not liable for lost, returned, or delayed packages caused by incorrect or incomplete address information.
Once tracking confirms that a package has been delivered, Cavaunory is not responsible for packages that are lost, stolen, or misplaced afterward.
Questions or Support?
If you need help with shipping, tracking, delivery updates, or order-related questions, please contact us:
Store Name: Cavaunory
Email: support@cavaunory.com
Phone: +1(424) 380-6188
Website: cavaunory.com
To help us assist you faster, please include your order number and the email address used when placing your order.