Return Policy
Return Policy
Last Updated: July 25, 2025
Thank you for shopping with Cavaunory. We want every customer to feel confident when purchasing home décor accents, storage pieces, and everyday organizing essentials from our store.
If you have any concern about your order, please contact us directly at support@cavaunory.com. To help us review your request quickly, please include your order number and the email address used at checkout.
General Return Policy
All purchases made from Cavaunory are considered final sale.
We do not accept standard returns or exchanges unless the item arrives with a confirmed quality issue, visible damage, or you receive a product that is different from what you ordered.
Damaged, Defective, or Incorrect Items
Although we carefully review product quality, we understand that issues may occasionally occur during shipping or fulfillment.
If your home décor, storage, or small household item arrives damaged, defective, or incorrect, please contact our customer support team before taking any further action.
Please inspect your package shortly after delivery and notify us within 7 days of delivery.
To help us process your request, please email support@cavaunory.com with:
Your order number and order email
A clear explanation of the issue
Photos or a video showing the damaged, defective, or incorrect item
Once your information is received, our team will review the case and provide the most appropriate solution. Depending on the situation, this may include a replacement, partial refund, or full refund.
Refunds
If your claim is approved for a full or partial refund, the refund will be issued to your original payment method.
Refunds usually appear within 7–12 business days, depending on your bank, card issuer, or payment provider’s processing time.
Exchanges
We do not offer regular exchanges.
Replacements are only available when an item arrives damaged, defective, or incorrect, and the issue has been reviewed and approved by our support team.
Unauthorized Returns
Please do not send any product back unless our customer support team has provided return instructions.
Items returned without prior approval will not be accepted. We will not be able to issue a refund, replacement, or other resolution for unauthorized returns.
Contact Us
For any return, refund, damaged item, defective product, or order-related issue, please contact us directly:
Store Name: Cavaunory
Email: support@cavaunory.com
Phone: +1(424) 380-6188
Website: cavaunory.com
To help us assist you faster, please include your order number and the email address used when placing your order.